Influencer marketing has earned its spot as a popular strategy in the communications playbook, but let’s be honest—it’s not enough to rack up views and followers. The real power of influencers lies in their ability to move people.
With so many influencers crowding the digital space, how do you pick the right messengers for your campaign or issue? You might be missing the bigger picture if you’re still focusing on follower counts. Authentic and trustworthy influencers do more than spread your message–they inspire action.
Why Authenticity Matters More Than Reach
Choosing an influencer isn’t just about numbers. In an age of information overload, people rely on mental shortcuts called heuristics to decide which messages to trust and act upon. Whether it’s advice, recommendations, or a call to action, the right messenger—someone relatable and authentic—can make all the difference.
Trusted messengers help actors decide whether information is worth their attention, but trust isn’t just about fame; it’s about sharing the same values and worldview.
Research shows that people’s values and emotional responses are shaped by their identities and worldviews. The most effective influencers resonate deeply with their actors’ core beliefs and are people who the actors perceive as like them.
Moving From Awareness to Action
Raising awareness is a start, but without action, it’s like planting seeds without watering them—nothing grows. The right influencers don’t just amplify your message; they turn awareness into motivation. Influencers inspire change by reflecting their audience’s values because they are seen as part of the community. These messengers transform passive awareness into action.
Case Study: How Truth Initiative Turned Influence into Action
The Truth Initiative’s “Quit Together” campaign shows how influencers can drive action. The organization selected TikTok stars Victoria Annunziato, Tosha, and Jerry Purpdrank not just for their large followings but also for their ability to share personal stories about their struggles with nicotine addiction. Their authenticity made their message relatable, with 41% of their actors saying they’d be more likely to quit if they followed an influencer doing the same.
The campaign also featured non-vaping influencer Christian DelGrosso, who highlighted the importance of support from friends and family. This broader support system helped make quitting feel like a community effort. The campaign connected thousands of young people to This is Quitting, a text-message program now supporting over 275,000 people working to quit nicotine.
Winning Strategies for Influencer Marketing
To leverage influencer marketing effectively within the framework of public interest communications, organizations should focus on a few key strategies:
- Measure What Matters: Forget vanity metrics like likes and views. Focus on real-world impact—whether it’s signing petitions, joining programs, or changing behaviors.
- Align Values, Not Just Numbers: Focus on influencers who share core values with your actors. Authenticity and relatability drive engagement.
- Choose Connection Over Reach: Micro-influencers with smaller, engaged followings can have more impact than those with larger but disengaged actors.
- Calls to Action Matter: Don’t just spread a message—give people something to do. Every influencer campaign should include a clear next step.
Building Trust vs. Chasing Reach
As you plan your next campaign, ask yourself: Are you just aiming for reach, or are you building trust through the right influencers? Choosing messengers who resonate with your actors’ values isn’t just a good idea—it’s the difference between fleeting attention and lasting change. When trusted voices deliver your message, the results have the potential to drive action and inspire change that sticks.
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Portions of this blog were created or edited using generative AI.